85R4281 MK-D     By: Uresti S.B. No. 497       A BILL TO BE ENTITLED   AN ACT   relating to the creation of an office of workforce development and   analytics in the Department of Family and Protective Services.          BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS:          SECTION 1.  Subchapter B, Chapter 40, Human Resources Code,   is amended by adding Section 40.041 to read as follows:          Sec. 40.041.  OFFICE OF WORKFORCE DEVELOPMENT AND ANALYTICS.   The department shall create an office of workforce development and   analytics to provide workforce support services, oversee workforce   recruitment and training, and perform data analytics for the   department.  The office shall report to the deputy commissioner of   the department and shall:                 (1)  monitor management trends;                (2)  analyze employee exit surveys and interviews;                (3)  evaluate the effectiveness of employee retention   efforts, including merit pay;                (4)  create and manage a system for handling employee   complaints submitted by the employee outside of an employee's   direct chain of command, including anonymous complaints;                (5)  monitor and provide reports to department   management on:                      (A)  employee complaint data and trends in   employee complaints;                      (B)  compliance with annual department   performance evaluation requirements;                      (C)  capped caseload policies; and                      (D)  the department's use of positive performance   levels for employees;                (6)  manage workforce recruitment, including the   hiring and training of caseworkers and management;                (7)  track employee tenure and internal employee   transfers within both the child protective services division and   the department; and                (8)  use data analytics to predict workforce shortages   and identify areas of the department with high rates of employee   turnover, and develop a process to inform the deputy commissioner   and other appropriate staff regarding the office's findings.           SECTION 2.  As soon as possible after the effective date of   this Act, the commissioner of the Department of Family and   Protective Services shall establish the office of workforce   development and analytics required by Section 40.041, Human   Resources Code, as added by this Act.  The commissioner and the   executive commissioner of the Health and Human Services Commission   shall transfer appropriate staff as necessary to conduct the duties   of the office.          SECTION 3.  This Act takes effect September 1, 2017.